FREQUENTLY ASKED QUESTIONS.
CMPLX is a Montreal-based creative house founded in 2023. We design and hand-finish one-of-a-kind clothing, accessories, and lifestyle objects — nothing mass-produced, everything made with intention.
A mix of restocked CMPLX essentials and one-of-a-kind pieces across clothing, accessories, and lifestyle & home objects. If it's a one-off, once it's gone, it's gone.
There's no fixed schedule — drops happen when a piece is finished, not on a calendar. Follow us on Instagram (@cmplxparadox) or join the email list below to hear first.
Because most of our work is one-of-a-kind, sold-out pieces don't get restocked. We may occasionally revisit a design as a new custom piece, but it won't be identical to the original.
Yes! We accept a limited number of custom requests. Head to our Custom Work page and submit a request with your idea; we'll follow up if it's a fit for what we can take on.
Join the CMPLX email list. You’ll get first access to new drops, upcoming releases, promotions, and everything we’re working on before everyone else!
If you want more of the world behind CMPLX, follow us on Instagram → @cmplxparadox
Yes, we ship across Canada and to the U.S. Orders are typically processed within 24–48 hours. Once your order is on its way, you’ll receive a tracking number so you can follow it every step of the way.
In the Montreal area? Local pickup may also be available. Reach out via Contact page to check availability.
Because most pieces are one-of-a-kind and made to order, all sales are final. Essentials (restocked items) may be eligible for return within 14 days if unworn and in original condition — reach out via Contact page for details.